Terms of Service
Last updated: September 4, 2026
These terms cover two things: the Volora app you install on your phone, and this website. Sections 1-13 are the app terms - the same text you can read inside the app. Sections 14-17 cover the website.
The Volora app
1. Agreement to these terms
By using Volora, you agree to these Terms of Service. If you do not agree, you should stop using the app. These terms apply to the mobile app, related services, sync features, and support channels.
2. Volora is a personal finance tool
Volora helps you organize wallets, transactions, budgets, goals, projects, insights, imports, and shared spaces. The app is provided for tracking and planning. It does not provide banking, accounting, tax, investment, lending, or financial advisory services.
3. Subscriptions and payments
Volora is free to use. Some features may require a paid subscription, and the price and billing period are shown in the app before you buy. Payment is taken by the App Store or Google Play, not by us. Subscriptions renew automatically at the end of each period unless you cancel at least 24 hours beforehand. You cancel through your App Store or Google Play account settings — we have no way to cancel a subscription on your behalf. Refunds are granted by Apple or Google under their own policies, so we cannot issue them ourselves, though we will help you where we can. A free trial is limited to one per device and becomes a paid subscription unless you cancel before it ends. If we change the price, we will tell you in advance and you can cancel before it takes effect. If you are in the EU or EEA, you normally have 14 days to withdraw from a purchase of digital content, though this right can end once you ask us to start providing it immediately. What you are buying is Premium as it works on the day you subscribe — the features shown on the purchase screen, in the state they are in that day. We may add to Premium, and we may change or remove parts of it; if we materially reduce what your subscription gives you, you can cancel through your store and ask Apple or Google for a refund of the unused part where the law gives you that right. Nothing in these terms removes or limits any right you have that cannot be limited by law, including your consumer rights and our obligation to provide the subscription you have paid for.
4. Your information and responsibilities
You are responsible for the data you add, import, edit, share, or delete in Volora. Review imported CSV files, wallet balances, currency settings, and shared-space permissions carefully before relying on them for decisions.
5. Account access and security
Keep your sign-in method, device, and backups secure. Features such as app lock and amount blur are designed to add protection, but no security feature replaces safe account and device practices.
6. Sync, backup, and third-party services
Volora may let you back up or restore data through services such as Google Drive. Those services are governed by their own terms and availability. You are responsible for maintaining access to those accounts and verifying that backups complete successfully.
7. Shared spaces
When you invite someone to a shared space, they may see or change financial information according to their role and permissions. Only invite people you trust, and review access if relationships or responsibilities change.
8. Acceptable use
Do not misuse Volora, interfere with the service, attempt to access another person's data, upload malicious files, reverse engineer protected parts of the app, or use the app in a way that violates applicable law.
9. Availability and changes
We may update, improve, limit, suspend, or discontinue parts of Volora. We may also update these terms when features, laws, or business needs change. Continued use after an update means you accept the revised terms. Features we have discussed, listed on a roadmap, or shown in a preview are plans rather than promises — your subscription covers what Premium does today, not what it may do later.
10. Disclaimers and limits
Volora is provided as is and as available. To the fullest extent allowed by law, we are not responsible for indirect losses, missed savings, financial decisions, data-entry mistakes, unavailable third-party services, or unsupported device conditions. No software is free of defects. We do not promise that Volora will be uninterrupted or error-free, or that every calculation, conversion, or import will be correct, so please check anything you rely on for a financial decision. What we do commit to is that a paid subscription will work as described, and that we will fix serious problems within a reasonable time once you report them.
11. Data loss and the limit of our liability
Your data lives on your device and, for shared spaces, in your own Google Drive — nobody at Volora can reach it, which also means nobody at Volora can restore it for you. So keeping backups is yours to do, and it is worth opening one occasionally to confirm it completed. Data can still be lost through app defects, device failure, sync interruption, corruption, third-party outages, hacking, or accidental deletion, and to the fullest extent permitted by law we are not liable for that loss or for what follows from it, including lost savings, business losses, or decisions made on data that turned out to be wrong or unavailable. Where we are liable to you despite the above, our total liability for all claims arising in any twelve-month period is limited to the amount you paid us for Volora in that period. Nothing in this section excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded, and nothing here takes away the statutory consumer rights you have where you live — including your right to a subscription that works as described.
12. Language and translations
These terms, the privacy policy, and the app's text were written in English. The other language versions were produced using machine translation and have not been reviewed by a professional translator, so wording may be inaccurate or unclear in places. Where a translation conflicts with the English version, the English version reflects what we mean. This does not take away any right you have under your local law to rely on the version in your own language, and if any translated wording is unclear or looks wrong, please tell us and we will correct it.
13. Contact
Questions about these terms can be sent to support@voloramoney.com. Please include enough context for us to understand your request.
This website
1. Agreement to these website terms
By accessing this website, you agree to these terms and to comply with all applicable laws and regulations.
2. Intellectual property
The content and design of the site are protected by applicable intellectual property rights.
3. User contributions
By submitting a comment, you grant us a licence to use it.
4. Website disclaimer
Materials on this site are provided as is, without warranties. The site is marketing and support material for the app; where it describes what Volora does, the app terms above govern what you actually get.